.jpg)
/DelaneyNav_01.gif)
/DelaneyNav_02.gif)
/DelaneyNav_03-over.gif)
/DelaneyNav_04.gif)
/DelaneyNav_05.gif)
FAQs (Frequently Asked Questions):
............Q:
What's the best way to contact you?
............A:
Our office hours vary, but the best method of contact is over the phone at
.................our
studio, so we can speak personally with you about your order. If we are
.................unavailable,
you may leave a message (that will be promptly returned), or you
.................may
reach us through e-mail. Please see the Contact
page for all contact info.
............Q:
How do I send photos? Will I get them back?
............A:
You may send photos through e-mail to delaneydesign@aol.com
.................or
through the mail, addressed to Delaney Designs, 632 Rittenhouse Ln.,
.................Strafford,
PA 19087. If you send your photos this way, we will make
.................sure
to mail them back to you along with your order.
............Q:
How long do designs take (concept to delivery)?
............A:
Depending on our work schedule,
the design itself could be completed
.................in
a time frame of between 1 and 3 weeks. We always do our best to
.................see
that your design is completed within a reasonable time period,
.................especially
if your event is coming up soon. Once approved by the client,
.................the
design is
sent to the printer and returned within 7 working days.
............Q:
Can I see a rough draft?
............A:
Yes. Within three weeks of your order, we will fax, e-mail, or mail a draft
.................to
you for approval or changes. Please note our revision policy in the
.................Ordering
Process page.
............Q:
How does the finished product get to me?
............A:
After designs return to us from the printer, we will package and ship
.................your
order to you through the U.S. Postal Service. If you are located
.................in
the immediate area, we may also arrange a pickup or dropoff time
.................for
more prompt
receipt of your order.
............Q:
What kind of paper are designs printed on?
............A:
Standard orders are printed on
smooth bright white card stock with
.................matching
envelopes, but we are able to order other colors, textures,
.................and
finishes of paper (for an added
cost and extra delivery time).
............Q:
What quantity must I order?
............A:
We ask that for custom designs, you order a minimum of 50
.................cards.
Personalized Doodle cards come in a minimum quantity of 25.
.................Visit
our Pricing page for our quantity and price chart.
